If you can't remember your AdvCash password, follow these steps:

1. Go to the official AdvCash website (advcash.com)
2. Click the "Login" button in the upper right corner
3. Click on the "Forgot Password?" link
4. Enter the email address associated with your account
5. Check your email for a password reset link
6. Click the link and create a new strong password
7. Return to the login page and try with your new credentials

Pro Tip: Create a password with a mix of uppercase/lowercase letters, numbers, and symbols.

If your two-factor authentication code isn't working:

1. Ensure the time on your phone is synchronized correctly
2. Try using backup codes if you saved them during 2FA setup
3. Check if you're entering the code before it expires (codes refresh every 30 seconds)
4. If using Google Authenticator, try removing and re-adding your AdvCash account
5. Check your email for a backup code or alternative verification method
6. If nothing works, contact AdvCash support for 2FA reset assistance

Note: Always save backup codes in a secure location when enabling 2FA.

If your account has been locked due to too many unsuccessful login attempts:

1. Wait at least 1-2 hours before trying to log in again
2. Contact AdvCash support directly through their official website
3. Be prepared to verify your identity with information you provided during registration
4. Check your email for any security alerts from AdvCash with unlock instructions
5. Once unlocked, ensure you're using correct credentials to avoid re-locking

Security Note: Account locking is a security feature to protect against unauthorized access attempts.

If the AdvCash website is not loading properly:

1. Clear your browser cache and cookies
2. Try using a different browser (Chrome, Firefox, Safari, etc.)
3. Check your internet connection stability
4. Try accessing the site from a different device
5. Ensure you're visiting the correct URL: https://advcash.com
6. Disable browser extensions that might interfere with the site
7. Check if the site is down for everyone using a service like DownDetector

Security Tip: Bookmark the official AdvCash site to avoid phishing attempts.

If you're sure you're using wrong email/password:

1. Double-check your email for typos (common mistakes include .com vs .co, extra spaces)
2. Try the password reset process outlined above
3. Check if Caps Lock is accidentally enabled on your keyboard
4. If you have multiple email accounts, ensure you're trying the correct one
5. Try logging in from the mobile app instead of the website
6. Contact support if you believe your account email may have been changed without your knowledge

Remember: AdvCash will never ask for your password via email or phone.

If you receive an alert about unusual login activity:

1. First, verify if the login was actually you from a new device/location
2. If it wasn't you, immediately change your password using the reset process
3. Check your recent transaction history for any unauthorized activity
4. Enable 2FA if you haven't already
5. Review connected devices and log out from all sessions in your account settings
6. Contact AdvCash support to report the suspicious activity
7. Consider changing passwords for other accounts if you reuse passwords

Security Priority: Always investigate unusual login alerts immediately.